nos web site FAQ backorders html
How are backorders handled?
If we are out of an item when we receive your order, in most cases we can have it available within just a few days. In the unlikely event that we can not get the item in a short period of time, we will notify you via email with the specific information. Generally, you will be given the option to (a) hold the entire order until the requested item is available, (b) ship the available items immediately, and then ship the backordered item as soon as it is available, or (c) substitute an item of equal or greater value.